Effective Date: September 6, 2025
Last Updated: September 6, 2025
RoofersInAlabama.com (“we,” “us,” or “our”) operates the website https://roofersinalabama.com/ (the “Site”), which connects users with roofing professionals across Alabama for services such as roof installations, repairs, replacements, inspections, and related consultations. We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or interact with our services. It is designed to comply with the General Data Protection Regulation (GDPR) for users in the European Union and the California Consumer Privacy Act (CCPA) for California residents, as well as other applicable laws.
By using our Site or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Site.
1. Information We Collect
We collect information to provide and improve our services, such as connecting you with local roofers for quotes and appointments.
Personal Information
We collect personal information you voluntarily provide, including:
- Name, email address, phone number, and postal address (e.g., when submitting a quote request or contact form).
- Details about your property, such as location and roofing needs, to facilitate service matching.
Non-Personal Information
We automatically collect non-personal data when you visit the Site, such as:
- IP address, browser type, device information, and operating system.
- Usage data, including pages visited, time spent on the Site, and referral sources.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze Site performance, and deliver relevant content. This may include:
- Remembering preferences and tracking Site interactions.
- Third-party analytics tools (e.g., Google Analytics) to monitor traffic.
You can manage cookies through your browser settings, but disabling them may limit Site functionality. For more details, see our Cookie Policy (if applicable).
We do not collect sensitive personal information, such as financial details or health data, unless explicitly required for a service and with your consent.
2. How We Use Your Information
We use collected information for legitimate business purposes, including:
- Processing quote requests and connecting you with roofing professionals.
- Responding to inquiries, scheduling appointments, and providing customer support.
- Improving the Site, analyzing usage trends, and enhancing user experience.
- Sending marketing communications (e.g., newsletters or updates on roofing services), with an option to opt out.
- Complying with legal obligations, preventing fraud, and enforcing our terms.
Under GDPR, our legal bases for processing include consent, contractual necessity, legitimate interests (e.g., Site improvement), and legal compliance. For CCPA, we do not sell your personal information; uses are for business purposes as described.
3. Sharing of Your Information
We may share your information with:
- Trusted third-party service providers (e.g., roofing contractors, email services, or analytics providers) to fulfill your requests. These parties are contractually obligated to use information only for the specified purpose and maintain confidentiality.
- Legal authorities if required by law, such as in response to subpoenas or to prevent harm.
- In the event of a business transfer (e.g., merger or acquisition), your information may be transferred to the new entity.
We do not sell, rent, or share your personal information for cross-context behavioral advertising. Under CCPA, you have the right to opt out of any future sales (though we do not engage in this).
International transfers: If you are in the EU, note that data may be transferred to the U.S. or other countries; we ensure appropriate safeguards, such as standard contractual clauses.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including providing our services, resolving disputes, and complying with legal obligations. For example:
- Personal data related to quote requests or service inquiries is retained for up to 7 years after the end of our relationship with you, or as required by applicable laws (e.g., for tax or contractual purposes).
- Usage and analytics data is retained for up to 2 years to analyze trends and improve the Site.
- Marketing data is kept until you opt out or it is no longer relevant.
Once the retention period expires, we securely delete or anonymize your information. If there is a legal dispute or regulatory requirement, we may retain data longer.
5. Third-Party Links
Our Site may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy does not apply to those third-party sites. We are not responsible for their privacy practices or content. We encourage you to review the privacy policies of any third-party sites you visit.
6. Security of Your Information
We implement reasonable security measures to protect your information, including encryption, secure servers, and access controls. However, no method is completely secure, and we cannot guarantee absolute protection against unauthorized access or breaches. We will notify you of any significant breaches as required by law.
7. Your Rights and Choices
You have rights regarding your personal information, depending on your location.
GDPR Rights (for EU Residents)
- Access, correct, or delete your data.
- Restrict or object to processing.
- Data portability.
- Withdraw consent at any time (without affecting prior processing).
- Lodge a complaint with a supervisory authority.
CCPA Rights (for California Residents)
- Know the categories and specific pieces of personal information collected, used, or shared.
- Request deletion of your data.
- Opt out of sales (we do not sell data).
- Non-discrimination for exercising rights.
To exercise these rights, contact us at help@roofersinalabama.com or via the Site’s contact form. We will respond within the required timeframe (e.g., 30 days for GDPR requests, 45 days for CCPA). We may verify your identity for security.
You can also:
- Opt out of marketing emails by clicking “unsubscribe” in communications.
- Manage cookies via browser settings.
8. Children’s Privacy
Our Site is not intended for children under 16. We do not knowingly collect personal information from children under 16. If we discover such data has been collected without parental consent, we will delete it promptly. Contact us if you believe we have information from a child under 16.
9. Changes to This Privacy Policy
We may update this Policy to reflect changes in our practices or legal requirements. We will post the revised version on the Site with the updated effective date. Continued use of the Site after changes constitutes acceptance. For significant changes, we may provide additional notice (e.g., via email).
10. Contact Us
For questions about this Privacy Policy or your information, contact us at:
- Email: help@roofersinalabama.com
- Phone: +918446221725
We are based in the United States and process data accordingly.
